Daily Archives: July 30, 2016

Day 3: Redemption

I would love to say that we slept like the dead and that we awoke refreshed an ready to take on the world but I would be lying. We awoke when the combination of church bell chimes and seagull screeches were too much for us. For me that came about 6:11 am; for Frank, about 45 minutes later.

We trolled the website and called British Airways not long after they opened at about 7:30 where they gave Frank the good news: WE FOUND YOUR LUGGAGE (angels singing in the background).  The cases apparently hadn’t left Newark when we did but were on route at the moment. Sighs of relief followed as we were astounded that the cases weren’t lost forever. We headed to breakfast and tried that we didn’t smell any worse than others in the room with us.  About 10:30 Frank got the call that the cases were on route and would be with us in about 2 hours. Oh the joy!  I had already figured out how to make my trousers act like they couldn’t stand by themselves and we agreed not to discuss Frank’s underwear situation.

Determined to behave as if we were enjoying ourselves, we wandered through the town and stopped by St. Nicholas’s church.  Originally dating back to the 13th century, it had been almost completely destroyed by WWII.  The rebuilt church is a fabulous mix of ancient artifacts and 20th century stained glass. I would post photos of that but for some reason pictures from Frank’s camera won’t upload but those from my iPhone will. Go figure.

Not truly believing that we would have our belongings soon, we did some shopping in town.  Because I believe that every woman on holiday needs red German skinny jeans, I indulged so as to spare my fellow humans the pain of dealing with me in the same clothing that I already spent 29 hours in.  Frank even decided that some new boxers were in order.  We wandered through the town which we suddenly noticed was covered in rainbows. Apparently, we had wandered into the Kiel version of Pride.  There was a large gathering in one of the squares so we settled in with a latte to watch the entertainment.

And then the skies opened up.  It had been partly cloudy all morning but a menacing layer of clouds had moved in an just before noon, they let loose their contents.  It was quite entertaining to watch so many people scramble for cover  as we sipped our delicious coffee drinks under an umbrella.  The downpour lasted for about 20 minutes then the sun peeked out again and we decided, like a dozen others, that the 3 euro umbrella at the local cheap crap store was a good investment.

We headed back to the hotel at 12:30 because it was two hours after we had gotten the phone call saying that the luggage would be delivered in 2 hours.  And an hour later, we finally called the delivery company who insisted the cases were on their way but traffic was bad.  WTF?  We gave them permission to leave the cases at the hotel without us and headed back to the local brew pub for some lunch.  I had the bratwurst and Frank had something like fish and chips. After which we headed back to the hotel to find: OUR LUGGAGE!   Screw you United who told us that the luggage would go with us.  It turned out that our luggage had sat in Newark and when the British Airways desk in Hamburg put a trace on it, the cases miraculously found themselves on a flight to Hamburg.  Grrr.

Not to be bitter, we grabbed the cases and headed to the warf where 10 minutes later we had to hand our cases over to the cruise personnel.  But I just got that back!  Nevertheless, we needed to get checked in and up to our cabin.

And so we were officially on holiday!  The bags arrived, the drinks were procured, the safety drill (in 5 languages) endured and then dinner and an early bed.

Hopefully, we’ll have a good 8 hours of sleep and then adventures in Copenhagen.  Stay tuned!

Day 2: The nightmare continues

Here’s how we planned it:  We would leave KCI for Newark, kill an hour and a half before our flight to London – the flight that I spend ages on the phone with the United agent getting the seat assignments right and ensuring I had a special meal ordered.  Then a short time to change planes in Heathrow (my biggest worry) before landing in Hamburg before lunch giving us plenty of time to get to Kiel, wander about the town and generally feel like we were on vacation.

Here’s how it started out: Flight out of KCI leaves 2 hours late due to air traffic control in Newark. Miss the London connection and the carefully planned flight.  Get rebooked on another flight to London where we will have 4 hours to kill before our British Airways (note: forshadowing) flight to Hamburg which should still arrive in time for us to get to Kiel for a late dinner. Assured by the United agent in Newark that our bags would follow us.

Here’s how it went: London flight was uneventful – we actually had seats together and they were able to cobble together something that I could actually eat since there was no special meal for me on the rebooked flight. We even managed to get an hour or two of sleep.  Landed in Heathrow Terminal 2 and had to change to terminal 5.  No problem – we had 4 hours to get this taken care of.  Took the 10 minute bus ride (?!?) to Terminal 5, got through security, and managed to have a hot meal for the first time in 24 hours. I now consider Wetherspoons to be my savior – GF cottage pie and tea was exactly what I needed!  And then we wait.  And wait. And wait.  Heathrow is a nightmare for travelers like me.  I don’t want to shop; I want to sit quietly at the gate and read my book until it’s time to get on the plane.  But here, they don’t announce the gate until about 45 minutes before departure so you have no choice but to sit in the shopping mall part of the terminal for hours on end or prowl through the Prada and Hermes shops.  We sat among the masses and watched as our departure time slowly got pushed back due to late arriving aircraft: 10 minutes, 17 minutes, 25 minutes.  Finally 10 minutes before we were scheduled to depart, they posted a gate number where were supposed to leave 45 minutes late.

We got in line to board and…. I was “not accepted”.  WTF?  She scanned my boarding pass but the system said my boarding was denied.  Frank’s was fine but not me.  After everyone else boarded, two British Airways gate agents made frantic phone calls, wrestled with the boarding software, and after about 15 finally managed to get me officially on the flight. Apparently, the rebooking between United and British Airways didn’t quite work right for my ticket and they needed to brute force things before I could board.   We expected to have the entire plane hate us for making them late except that it wasn’t our fault: the captain had apparently announced that there was some mechanical difficulties that had to be taken care of before we could depart.  So with Frank in seat 7F and me in 13B, we sat for another 45 minutes before finally departing.

We land in Hamburg 10 hours later than we had planned to find…. you guessed it, no luggage. And no clear understanding of how to find it because our luggage claim checks were United tags but we had landed on a British Airways flight – not one of United’s partner airlines.  There was one other couple who had the same problem; they had come in on the exact same flights as us. But they were staying in Hamburg and we were leaving to get to Kiel for a cruise that would be leaving in less than 24 hours.  The baggage agent told us he didn’t see anyway we would get the bags before we left but he *might* be able to get them to the first stop at Copenhagen if he could find them at all.

After filling out all the paperwork, we caught the bus to Kiel and driving through the rain, we tried to use the pitiful wifi to figure out how we were going to manage to last two weeks with just the items we had in our carry on luggage.  And eat some cheese.  Now the cheese and crackers that had gotten Frank in trouble with the TSA in KC was a Godsend! We finally got to the hotel at about 11pm, exhausted and somewhat odorous. We dumped the bags and headed out for something to eat.  It turns out that this is Sommerfest in Hamburg so there were bands playing in open air music venues and lots of people out.  We found a local brew pub where Frank quaffed a few of their specialties and enjoyed the daily special: currywurst!  I managed to get by with a few glasses of wine since I had recently consumed the better part of a pound of Port Salud. We are on vacation dammit!

Twenty-nine hours after the Uber truck picked us up, we finally got to sleep in a bed.  We hope to wake up to news of our luggage.  Keep your fingers crossed!